Readers can't post comments using certain browsers

Discussion in 'Sachiko' started by Yoursjuliet, Sep 6, 2016.

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  1. Yoursjuliet

    Yoursjuliet New Member

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    Hi there,
    so I have the Sachiko theme installed on my blog (yoursjuliet.com) and I recently got an email from a reader saying it is not possible to comment on the blog using Safari or Firefox. I use google chrome and safari on my mobile and I couldn't reproduce the error. However she was kind enough to send me a screen shot. Apparently everytime she clicks the submit button, a download of the file wp-comments-post.php starts instead of submitting the comment.

    Any ideas what's going on there? I tried googling it but wasn't very successful.

    Cheers,
    Juliet
     

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  2. maimairel

    maimairel Administrator
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  3. maimairel

    maimairel Administrator
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    Maybe telling your visitor to clear their browser cache might help :)
     
  4. Yoursjuliet

    Yoursjuliet New Member

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    okay thanks :)
     
  5. Yoursjuliet

    Yoursjuliet New Member

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    Hi,
    so more and more people keep telling me about this error and I feel like telling them to clear their cache is not exactly the way to go. Is there any other thing I could do? maybe using another comment plugin?
     
  6. maimairel

    maimairel Administrator
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    Can you start a private conversation with me and send me your WordPress login details? I'll take a deeper look into this.

    Thanks!
     

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